REQUEST FOR CITY COUNCIL ACTION
DATE: 10/18/2023
TO: Honorable Mayor and City Council Members
FROM: City Manager's Office
SUBJECT:
Title
RESULTS OF THE 2023 COMMUNITY SURVEY
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EXECUTIVE SUMMARY:
This staff report asks the City Council to receive and comment on the results of the 2023 Community Survey. The survey report provides the perception of 972 randomly sampled residents on 22 performance indicators from the City's Strategic Plan. Compared with the 2022 National Community Survey, residents' perceptions of the City of Corona improved across almost all categories.
RECOMMENDED ACTION:
Recommended action
That the City Council receive and file the 2023 Community Survey Report.
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BACKGROUND & HISTORY:
The City of Corona Strategic Plan includes 22 performance indicators pertaining to resident perceptions of the City and its services. These perceptions are gathered in an annual survey to measure our progress in achieving the goals and objectives of the Strategic Plan.
In 2022, the City contracted with the National Research Center at Polco to utilize their National Community Survey (NCS) to gather these data and benchmark the results against over 600 other cities that participated in the NCS within the previous 5 years. 714 residents participated in the 2022 survey, and the results were presented to Council on October 19th, 2022.
City staff determined that they had the technical capability and subject matter expertise to conduct a statistically valid, representative survey for the 2023 Community Survey.
ANALYSIS:
The 2023 Community Survey was developed and distributed by the City of Corona. To increase participation rates and decrease the time burden on the participants, as compared to the NCS, the 2023 Community Survey contained only the specific perception questions associated with the City's Strategic Plan.
A random sample of 1400 residences in each of the five districts (7000 total) were invited to participate in the surve...
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