REQUEST FOR CITY COUNCIL ACTION
DATE: 07/07/2021
TO: Honorable Mayor and City Council Members
FROM: Finance Department
SUBJECT:
Title
Approval of the Fourth Amendment to the Professional Services Agreement with HDL Software, LLC for business license program services
End
EXECUTIVE SUMMARY:
The day-to-day operations of the business license program are administered by HDL Software, LLC. Approval of the Fourth Amendment to the Professional Services Agreement is recommended for continuation of the contracted services through June 30, 2022.
RECOMMENDED ACTION:
Recommended action
That the City Council:
a. Approve the fourth amendment to the Agreement with HDL Software LLC to extend the contract terms through June 30, 2022, for business license program services.
b. Authorize the Purchasing Agent to issue a purchase order for Fiscal Year 2022 to HDL Software LLC for $250,000.
Body
BACKGROUND & HISTORY:
The day-to-day operations of the business license program include processing new businesses, annual renewals, payment processing, and customer support. The City Council approved outsourcing the administration of the business license program to HDL Software LLC in October 2016. The change was effective in March 2017. The current contract is expiring in October 2021 and staff is recommending a contract extension through June 2022.
ANALYSIS:
HDL Software LLC (Consultant) was selected in 2016 to administer the day-to-day operations of the business license program. To staff's knowledge, HDL was the only vendor at the time that was providing a full-service administrative option. The Consultant was selected through a competitive bidding process by piggy-backing on an existing agreement between the Consultant and the City of Pacific Grove, where the City received similar cost and contract terms. The Consultant was selected based on their expertise in the business license field, including 34 years (as of 2016) of providing software applications and pr...
Click here for full text